Man playing with grandchildren

What Healthcare Brands Can Learn From Emotional Marketing

In a sector often driven by clinical detail, compliance, and logic, it’s easy for healthcare marketers especially in optics and audiology to focus purely on features, services, or offers. But here’s the truth: Facts rarely inspire action. Emotion…


Laptop with number of emails

Charities: Soft opt-in, Your Chance to Shape the Future of Supporter Engagement Rules

The Information Commissioner’s Office (ICO) has opened a public consultation on proposed new “charitable purpose soft opt-in” rule,  a development that could reshape how charities connect with their supporters through digital channels. Read the…


woman carrying out a hearing test on a man

Is the Hearing Test The New Eye Test?

For years, the eye test has been the go-to annual health check for adults over 40. It’s routine, accessible, and widely accepted. But in recent years, especially post-pandemic, hearing tests have started to gain similar traction. In fact, we’re…


woman on phone with direct mail letter

Retargeting in the Real World – Offline Strategies That Work

What Is Offline Retargeting? Offline retargeting is the process of re-engaging someone who’s shown interest through a non-digital channel, or who hasn’t converted online, by using physical or human touchpoints like: Direct Mail Phone calls SMS…


woman looking at travel brochure

Travel Brands: Cut Mail Costs by 20% and Hit Peak Booking Season at Full Power

Every January, as Britain crawls out of its festive food coma, something magical happens; the nation starts dreaming of escape. Search engines light up, phones buzz with flight alerts, and holiday wish lists grow faster than airport queues. For…


Optician and Hearing Clinic

How to Use First-Party Data to Drive Local Store Visits

In the optics and audiology sectors, one of the biggest marketing challenges is bridging the gap between data and physical store footfall. It’s one thing to know who your customer is. It’s another to get them off the sofa and into a Specsavers,…


couple looking at smart phone and direct mail

What Works Better – Direct Mail or Digital for Over-60s?

If you’re marketing glasses, hearing tests, or home visits, chances are your audience includes a large segment of over-60s. So, here’s the big question marketers often ask: Should we be using direct mail or digital to reach them? The answer? Both…


woman calling to enquire

Why Multi-Channel Still Wins in Optics & Audiology

We’re living in a hyper-digital world but when it comes to marketing in the optics and audiology sectors, brands that rely on just one channel are leaving a lot on the table. Why? Because your audience isn’t confined to one platform, one age…


lady writing her will

How Charities can grow Legacy Giving

Legacy giving has long been one of the most powerful drivers of charity income in the UK. Gifts in Wills contribute over £4bn annually, and demand is only set to grow as more people look for meaningful ways to leave a lasting impact. Yet despite…


A Library of Consumers: How ‘everyone’ Guides Your Marketing

For brands, those books represent consumers. Each one holds a unique story of interests, habits, motivations and aspirations. But unless you know where to look, your marketing risks becoming guesswork: broad, unfocused, and ultimately inefficient.…