Travel Brands: Cut Mail Costs by 20% and Hit Peak Booking Season at Full Power
Every January, as Britain crawls out of its festive food coma, something magical happens; the nation starts dreaming of escape. Search engines light up, phones buzz with flight alerts, and holiday wish lists grow faster than airport queues. For…
How to Use First-Party Data to Drive Local Store Visits
In the optics and audiology sectors, one of the biggest marketing challenges is bridging the gap between data and physical store footfall. It’s one thing to know who your customer is. It’s another to get them off the sofa and into a Specsavers,…
How Charities can grow Legacy Giving
Legacy giving has long been one of the most powerful drivers of charity income in the UK. Gifts in Wills contribute over £4bn annually, and demand is only set to grow as more people look for meaningful ways to leave a lasting impact. Yet despite…
Why are Fundraisers returning to Direct Mail (Part 2)
Why Fundraisers Are Reassessing Direct Mail in 2024 Back in 2023, I wrote about the resurgence of Direct Mail in fundraising. Charities were facing a perfect storm: economic pressure, shifting regulations, and the challenge of donor engagement. A…
Agencies Marking Their Own Homework
This week I’ve been reminded of a phrase that follows all agencies around. I asked a charity to upload all of the donors they’d recruited since the drop date of their last Direct Mail campaign. I wanted to show them how many people had received a DM…
Busting Myths in Direct Mail
I’ve worked in printed media for most of my life and a great deal of that has involved Direct Mail. It’s a much-loved format but for many people it’s viewed with nostalgia, like a Ford Capri, or Debbie Harry. There are a few…
Direct Marketing in the Maelstrom
I don’t often lament the fate of marketers. We have a lovely job and generally a lot of fun doing it. That said, with the cost-of-living crisis and the current economic turmoil, we might be forgiven for feeling like our job has become unnecessarily…
CDP, SCV, CRM: TMI
Platform your LTA isn’t cutting it but you can’t switch to MTA or MMM because your CRM isn’t a CDP so can’t deliver you an SCV – sort it out PDQ! Even amongst the ‘Three-Letter-Acronym’ besotted English-speaking (texting) world, the data-driven…
Why Is Everyone Talking About Legitimate Interests
"…examples of processing that may be processing that is necessary for the purposes of a legitimate interest include … processing that is necessary for the purposes of Direct Marketing," Explosive stuff, no? Well… maybe. This is a clause that…
Privacy and the Value Exchange
Gartner, the technological research consultancy, conducted a study into the opinions of CMOs in Europe, the UK and the US over November and December 2022. The headlines coming out of that research suggest a slightly gloomy picture for marketers…